Reviews of Mike Riley(Show all)
Mike is a very knowledgeable sales rep. He was able to provide us all the information we needed on any of the cars we were looking at to make the decision of our car purchase. I would recommend Mike to anyone looking for a Ford.
Dale Jarrett Ford 2012-07-08
we had great service no hassle no more we are past customers
Dale Jarrett Ford 2012-06-07
Mike made extra effort to find me my car and even came in on his day off to walk through the sale and educate me on my new car's features and technology!
Dale Jarrett Ford 2012-05-22
Mike did a great job and showed us three different cars before we settled on one. He was knowledgable about all of the vehicles and a fun guy to work with. When the time came to cover the business part, he was professional, open and straightforward. My only disappointment with the experience is that Mike could not offer me Panthers tickets with our new car purchase. Maybe next time, Mike - get the tickets ready!
Dale Jarrett Ford 2012-05-05
Great Service from Mike while purchasing my first new car. Fast and easy with a very good price. Would recommend to other buyers
Dale Jarrett Ford 2012-04-19
The Dale Jarrett Ford Team was excellent. Mike "Sarge" Riley was professional and showned me nothing but the best. I recommend Dale Jarrett Ford to everyone who needs a new or pre-owned vehicle. I will never use anyone dealership but Dale Jarrett Ford.
As a long-time service customer, we appreciate your trust to also give our sales team a try for your new vehicle. Enjoy!
Dale Jarrett Ford 2012-01-27
Fair trade in value and made the purchase easy. Found the exact specifications on the car I was looking for!
Dale Jarrett Ford 2012-01-07
I had put off purchasing a car for a long time because I had dreaded the back-and-forth negotiation that occurs with nearly all car dealerships. I found Dale Jarrett after already being pretty far into the car buying process. I had been negotiating prices with several dealerships when Dale Jarrett offered me the lowest price I had found yet. I approached other dealerships with this price and most of them immediately backed off saying they couldn't match the price for the car. So the no-haggle pricing is a true blessing and I find to be very fair. It is obvious the sales staff does not work on commission because they do a great job of creating a no-pressure environment. The only downside to my car buying experience was that it took a long time for the final numbers to come together and it was a rather lengthy process once I had officially decided to buy the car. A word of caution to anyone reading this review: This review was written before I even drove the car off the lot, so I don't have the advantage of hindsight yet. So perhaps take these compliments with a grain of salt.
Thank you for taking the time to let us know how your experience went in our dealership. We understand that many people do not look forward to purchasing their next vehicle and absolutely dread walking into dealerships. We also understand that you wrote your review about your experience with our staff in the dealership and not about the car itself. We encourage you to come back and give us another review to let us know how you are doing soon!
Dale Jarrett Ford 2011-12-30
Mike is helpful without being overly pushy. He knows his stuff and is prompt returning calls and emails. He also went beyond normal service to look into other options for us. I would highly recommend him to work with and would buy from him/this dealer again.
Dale Jarrett Ford 2011-12-03
Like the no haggle pricing! Very straight forward and easy to work with! Would come back to purchase another car!
Dale Jarrett Ford 2011-11-17
Thanks for meeting Car Max's trade in offer. Overall good experience. Very knowledgeable on the Flex and all it has to offer.
Dale Jarrett Ford 2011-10-28
Excellent experience. Mike Riley was extremely helpful, friendly and made the car buying experience pleasant. I will certainly recommend him and this dealership to anyone interested in buying a vehicle.
Dale Jarrett Ford 2011-09-30
Every aspect of my car buying experience has been excellent!
Dale Jarrett Ford 2011-08-29
Ordered a Sterling Grey Mustang 5.0 Premium 3.5 months ago and they could not get it due to paint issues. Found a black Mustang 5.0 similar to the one I ordered. Although it didn't have the same features, I did go ahead and purchase it. Satisfied with the sales dept. Just dissapointed in the hold time for the original order. They do have a better selection than other dealers in the area. Have also been treated good by the service dept. in the past. They are excellent.
Dale Jarrett Ford 2011-08-27
Doing business with Mike Riley at Dale Jarrett Ford was pain free and fast. Everyone was extremely knowledgable and friendly. From the moment I entered the lot I felt i was surrounded by friends. My family has always purchased Fords so I was happy to buy from Dale Jarrett Ford. i will refer Mike to all of my friends and hope to have a lifetime relationship with them.
Dale Jarrett Ford 2011-07-09
Our buying experience has been very pleasant and painless! Thank you for your excellent service.
Dale Jarrett Ford 2011-07-02
mike did a great job explaining everything to us in each step of the process and in so doing made the task of buying a new car extremely enjoyable!
Dale Jarrett Ford 2011-07-01
Professional and attentive to all needs. I never felt rushed or pressured to make a decision. Mike stayed with me through the whole process and even setup a later appointment to show my wife all the features of our new vehicle.
I cannot say enough about how well I was treated by Mike and the whole Dale Jarrett Ford dealership.
Dale Jarrett Ford 2011-06-24
i hate car shopping but it was almost perfect to buy a car from this dealership. The only real problem was due to new computers, which slowed the whole process a bit but that was the only down siode.
The place was clean and pretty and the people were all very nice. Our sales person knew his stuff and was very pleasant to deal with. I would drive the two hours one way to buy from this place again.
Dale Jarrett Ford 2011-06-13
Mike did a great job, make my wife and I very comfortable, explained everything very clearly. Loved his enthrusiam and professionalism. Great asset to the dealership.
Dale Jarrett Ford 2011-06-04
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