Reviews of Mike Riley

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Jennifer T. of Monroe NC Reviews Dale Jarrett Ford

by Jennifer Tschopp (Monroe, NC) on July 8, 2012
Salesperson: Mike Riley
Department: Sales

Mike is a very knowledgeable sales rep.  He was able to provide us all the information we needed on any of the cars we were looking at to make the decision of our car purchase.  I would recommend Mike to anyone looking for a Ford. 


William H. of Monroe NC Reviews Dale Jarrett Ford

by William J Horvath (Monroe, NC) on June 7, 2012
Salesperson: Mike Riley
Department: Sales

we had great service no hassle no more  we are past customers


Virginia S. of Charlotte NC Reviews Dale Jarrett Ford

by Virginia Smith (Charlotte, NC) on May 22, 2012
Salesperson: Mike Riley
Department: Sales

Mike made extra effort to find me my car and even came in on his day off to walk through the sale and educate me on my new car's features and technology!


Sarah and Timothy T. of Concord NC Reviews Dale Jarrett Ford

by Sarah and Timothy Thrush (Concord, NC) on May 5, 2012
Salesperson: Mike Riley
Department: Sales

Mike did a great job and showed us three different cars before we settled on one.  He was knowledgable about all of the vehicles and a fun guy to work with.  When the time came to cover the business part, he was professional, open and straightforward.  My only disappointment with the experience is that Mike could not offer me Panthers tickets with our new car purchase.  Maybe next time, Mike - get the tickets ready!


Jennifer F. of Mooresville NC Reviews Dale Jarrett Ford

by Jennifer L Fields (Mooresville, NC) on April 19, 2012
Salesperson: Mike Riley
Department: Sales

Great Service from Mike while purchasing my first new car. Fast and easy with a very good price. Would recommend to other buyers


Longtime Service Customer Gives Our Sales Staff A Try

by Norman Rip Van Winkle (Waxhaw, NC) on January 27, 2012
Salesperson: Mike Riley
Department: Sales

The Dale Jarrett Ford Team was excellent. Mike "Sarge" Riley was professional and showned me nothing but the best. I recommend Dale Jarrett Ford to everyone who needs a new or pre-owned vehicle. I will never use anyone dealership but Dale Jarrett Ford.

Our reply

As a long-time service customer, we appreciate your trust to also give our sales team a try for your new vehicle.  Enjoy!


Brynne N. of Matthews NC Reviews Dale Jarrett Ford

by Brynne S. Nayle (Matthews, NC) on January 7, 2012
Salesperson: Mike Riley
Department: Sales

Fair trade in value and made the purchase easy. Found the exact specifications on the car I was looking for!


Charlotte Car Buyer Loves Our No Pressure Environment

by Jason Miehle (Charlotte, NC) on December 30, 2011
Salesperson: Mike Riley
Department: Sales

I had put off purchasing a car for a long time because I had dreaded the back-and-forth negotiation that occurs with nearly all car dealerships. I found Dale Jarrett after already being pretty far into the car buying process. I had been negotiating prices with several dealerships when Dale Jarrett offered me the lowest price I had found yet. I approached other dealerships with this price and most of them immediately backed off saying they couldn't match the price for the car. So the no-haggle pricing is a true blessing and I find to be very fair. It is obvious the sales staff does not work on commission because they do a great job of creating a no-pressure environment. The only downside to my car buying experience was that it took a long time for the final numbers to come together and it was a rather lengthy process once I had officially decided to buy the car. A word of caution to anyone reading this review: This review was written before I even drove the car off the lot, so I don't have the advantage of hindsight yet. So perhaps take these compliments with a grain of salt.

Our reply

Thank you for taking the time to let us know how your experience went in our dealership.  We understand that many people do not look forward to purchasing their next vehicle and absolutely dread walking into dealerships.  We also understand that you wrote your review about your experience with our staff in the dealership and not about the car itself.  We encourage you to come back and give us another review to let us know how you are doing soon!


Deborah S. of Indian Trail NC Reviews Dale Jarrett Ford

by Deborah Sullivan (Indian Trail, NC) on December 3, 2011
Salesperson: Mike Riley
Department: Sales

Mike is helpful without being overly pushy. He knows his stuff and is prompt returning calls and emails.  He also went beyond normal service to look into other options for us.  I would highly recommend him to work with and would buy from him/this dealer again.


Chris H. of Charlotte NC Reviews Dale Jarrett Ford

by Chris R Horne (Charlotte, NC) on November 17, 2011
Salesperson: Mike Riley
Department: Sales

Like the no haggle pricing!  Very straight forward and easy to work with!  Would come back to purchase another car!


5 star buying experience at Dale Jarrett Ford in Indian Trail NC

by Rickie Helms (Lincolnton, NC) on October 28, 2011
Salesperson: Mike Riley
Department: Sales

Thanks for meeting Car Max's trade in offer. Overall good experience. Very knowledgeable on the Flex and all it has to offer.


Thanks


Pleasant Buying Experience at Dale Jarrett Ford in Indian Trail NC

by Teresa L Foley (Harrisburg, NC) on September 30, 2011
Salesperson: Mike Riley
Department: Sales

Excellent experience. Mike Riley was extremely helpful, friendly and made the car buying experience pleasant. I will certainly recommend him and this dealership to anyone interested in buying a vehicle.


Excellent buying experience at Dale Jarrett Ford in Indian Trail NC

by John L green (Waxhaw, NC) on August 29, 2011
Salesperson: Mike Riley
Department: Sales

Every aspect of my car buying experience has been excellent!


Great Buying Experience with Dale Jarrett Ford in Indian Trail NC

by Roy l Shoup Jr (Monroe, NC) on August 27, 2011
Salesperson: Mike Riley
Department: Sales

Ordered a Sterling Grey Mustang 5.0 Premium 3.5 months ago and they could not get it due to paint issues. Found a black Mustang 5.0 similar to the one I ordered. Although it didn't have the same features, I did go ahead and purchase it. Satisfied with the sales dept. Just dissapointed in the hold time for the original order. They do have a better selection than other dealers in the area. Have also been treated good by the service dept. in the past. They are excellent.


Lifetime friendship made at Dale Jarrett Ford in Indian Trail NC

by Cindy Marie Henson (Charlotte, NC) on July 9, 2011
Salesperson: Mike Riley
Department: Sales

Doing business with Mike Riley at Dale Jarrett Ford was pain free and fast.  Everyone was extremely knowledgable and friendly.  From the moment I entered the lot I felt i was surrounded by friends.  My family has always purchased Fords so I was happy to buy from Dale Jarrett Ford.  i will refer Mike to all of my friends and hope to have a lifetime relationship with them.


Pleasant buying experience at Dale Jarrett Ford in Indian Trail NC

by Gregory Stevens (Charlotte, NC) on July 2, 2011
Salesperson: Mike Riley
Department: Sales

Our buying experience has been very pleasant and painless!  Thank you for your excellent service.


5 Star Service at Dale Jarrett Ford in Indian Trail NC

by Linda T simpson (Monroe, NC) on July 1, 2011
Salesperson: Mike Riley
Department: Sales

mike did a great job explaining everything to us in each step of the process and in so doing made the task of buying a new car extremely enjoyable!


No Pressure Buying Experience at Dale Jarrett Ford in Indian Trail NC

by Michael A Scott Jr (Monroe, NC) on June 24, 2011
Salesperson: Mike Riley
Department: Sales

Professional and attentive to all needs. I never felt rushed or pressured to make a decision. Mike stayed with me through the whole process and even setup a later appointment to show my wife all the features of our new vehicle.

I cannot say enough about how well I was treated by Mike and the whole Dale Jarrett Ford dealership.


Great experience at Dale Jarrett Ford in Indian Trail

by Diane Lanzafame (Burlington, NC) on June 13, 2011
Salesperson: Mike Riley
Department: Sales

i hate car shopping but it was almost perfect to buy a car from this dealership. The only real problem was due to new computers, which slowed the whole process a bit but that was the only down siode.

The place was clean and pretty and the people were all very nice. Our sales person knew his stuff and was very pleasant to deal with. I would drive the two hours one way to buy from this place again.

Di L


Great experience at Dale Jarrett Ford in Indian Trail

by Dennis C. Brantly (Matthews, NC) on June 4, 2011
Salesperson: Mike Riley
Department: Sales

Mike did a great job, make my wife and I very comfortable, explained everything very clearly.  Loved his enthrusiam and professionalism.  Great asset to the dealership.


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Average rating for
Dale Jarrett Ford:
4.91 out of 5 stars.

259 reviews already posted on this site!

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